Terms and Conditions

OVERVIEW

This website is operated by Let’s C Botanics. Throughout the site, the terms “we”, “us” and “our” refer to Let’s C Botanics. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

IMPORTANT NOTICE:
Our products are Personal Aromatherapy Diffusers. They contain ZERO Nicotine, ZERO Tobacco, and ZERO Controlled Substances. They are designed for wellness and lifestyle purposes only.

SECTION 1 – AGE REQUIREMENT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence (usually 18+ or 21+ depending on local regulations regarding inhalation products).
You may not use our products for any illegal or unauthorized purpose. We reserve the right to request age verification before shipping any order.

SECTION 2 – MEDICAL DISCLAIMER (CRITICAL)

The products sold on this website are NOT medical devices.
The statements made regarding these products have not been evaluated by the Food and Drug Administration (FDA) or any other regulatory authority. The efficacy of these products has not been confirmed by FDA-approved research.

  • Our products (including The ONE™, SERENITY™, RECOVER™, and AWAKENING™) are intended for aromatherapy and wellness purposes only.
  • They are not intended to diagnose, treat, cure, or prevent any disease.
  • The information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

SECTION 4 – PRODUCTS OR SERVICES

  • Nature of Products: We sell botanical diffusers containing ingredients such as Ginseng, Peppermint, Kudzu Root, and other herbal extracts. While they may resemble “vapes” in form factor, they are functionally distinct and contain no nicotine.
  • Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • Accuracy: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
  • Sales Limitation: We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

SECTION 5 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 6 – SHIPPING, CUSTOMS, AND DUTIES

  • International Shipping: We ship from our international warehouses.
  • Customs & Duties: Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Let’s C Botanics is not responsible for these charges if they are applied and are your responsibility as the customer.
  • Seizure: If a package is seized by customs due to local regulations regarding aromatherapy or inhalation products, we will not be responsible for the loss, though we will do our best to assist with documentation.

SECTION 7 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties (e.g., payment processors, tracking services).
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

SECTION 11 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) for any obscene or immoral purpose. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall Let’s C Botanics, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

SECTION 13 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Let’s C Botanics and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 14 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert Your Jurisdiction, e.g., Hong Kong / China / Wyoming, USA].

SECTION 15 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 16 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected].